Privacy Policy

Last Updated: 14 July 2026

1. Introduction

SMBI Directory (“we”, “us”, “our”) is a community platform for the Southern Moreton Bay Islands. We respect your privacy and are committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988.

2. Information We Collect

Personal Information: Name, email, phone, and address (when you register, submit listings, claim businesses, create events or blogs, or contact us).
Account & Usage Data: Login details, listings you own or edit, and search queries.
Automatically Collected: IP address, browser type, device info, and cookies/analytics for site improvement.
User-Generated Content: Business details, event info, blog posts, and community vouches.

3. How We Use Your Information

Provide and improve the directory, ferry tracker, fishing times, and community features.
Process submissions, claims, and moderation.
Send transactional emails (confirmation, moderation updates, share cards).
Analytics (e.g. popular searches) and admin operations.
Comply with legal obligations.

4. Sharing Your Information

We do not sell personal information. We may share it with:

Service providers (email delivery, hosting, ferry data APIs).
Redland City Council or authorities when legally required.
The public where you choose (e.g. business contact details in listings).

5. Storage & Security

Data is stored securely in Australia (or with appropriate safeguards). We use reasonable measures to protect it, but no system is completely secure.

6. Your Rights

You can access, correct, or request deletion of your personal information (subject to legal exceptions). Contact us at the email below. We will respond within 30 days.

7. Cookies & Tracking

We use essential cookies for functionality and analytics cookies (you can manage preferences).

8. Third-Party Links & Data

Ferry and fishing data come from external sources. We are not responsible for their privacy practices.

9. Changes to this Policy

We may update this policy and will notify you of material changes.

10. Contact Us

Email: Support@smbi.com.au
Address: 1 Cavendish St, Russell Island QLD 4184
For complaints: Office of the Australian Information Commissioner (OAIC).